Integrations Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish the integrations and platform strategy along with a roadmap — the framework that influences customer trust in our data for their GTM operations.

• Prioritize reliability as a key product outcome: ensuring uptime, data freshness, and accuracy that customers can rely on without concerns — coupled with quick, clear triage when issues arise.

• Deliver AI agent workflows and APIs that facilitate genuine GTM activities across customer systems from start to finish: enrichment, synchronization, and signal-to-action — focusing on production rather than demos.

• Manage a select number of customer relationships directly, leveraging insights gained — particularly where integrations impact renewal decisions — to inform product strategies that the entire company can support.

• Collaborate with engineering and design to simplify complex functionalities — enabling a self-service integration setup that a non-technical RevOps lead can easily configure, and ensuring sync behavior that a data team can trust.

• Possess the instinct to see projects through to completion — understanding that shipping is just the midpoint, and you'll oversee the process through migrations, deprecations, enablement, and the Sales and CS feedback loop that transforms features into retained revenue.

• Elevate product craftsmanship throughout the team — through the quality of your work and the manner in which you operate.

⛳️ Requirements

• Over 6 years of experience in product management, with at least one role focused on integrations, data synchronization, or a platform/API surface for B2B SaaS — such as CRM (Salesforce, HubSpot), sales engagement platforms (Outreach, Salesloft, Apollo), and webhooks.

• PM-level understanding of integration fundamentals — OAuth, webhooks, rate limits, and data mapping/object synchronization — sufficient to engage in discussions and gain engineering's trust without coding the API yourself.

• Proven history of prioritizing reliability as a product outcome — including uptime, freshness, accuracy, error rates, and incident management — rather than viewing it solely as an engineering responsibility.

• Solid expertise with AI products: you have launched LLM- or agent-powered features in production, hold strong views on evaluations and agent design, and can discern where the technology adds real value versus where it is merely promotional.

• A foundational perspective on what GTM should entail in a world driven by AI agents, along with the systems thinking necessary to understand how each decision impacts data, identity, and subsequent synchronizations and agents.

• Comfortable taking direct responsibility for customer relationships — from conducting discovery sessions and participating in calls to translating insights into specifications — and maintaining composure as the escalation point when an integration encounters issues.

🏝️ Benefits

• Competitive base salary paired with significant equity ownership.

• Comprehensive health insurance including medical, dental, and vision benefits, along with HSA and FSA options.

• We cover 100% of your employee premium and 50% of the premium for any dependents.

• Unlimited Paid Time Off.

• Paid Company Holidays.

• Work-from-home policy which includes a laptop and support for your home office requirements.

• Monthly Remote Stipend.

• 401(k) self-contribution options.

• Paid Family Leave.

• Opportunity to be part of a diverse, passionate, and enjoyable team during a crucial phase in the company’s development.