Integration Specialist

This is a fully remote position, open to applicants in Utah.

📋 Description

• As a member of the Global Integration Team, you will collaborate with various stakeholders, including implementation teams and the integration team, to deliver and support integration requirements for the RainFocus Products.

• You must possess the ability to communicate effectively with peers and clients.

• Work in close partnership with Project Managers and Solution Consultants to understand and achieve the objectives necessary for timely and budget-conscious task completion.

• You should be capable of assessing, designing, and developing integrations that fulfill customer requirements.

• Assist Services teams in integration discovery and scoping activities.

• Comfort in working within a cloud-based environment is essential.

• Lead both internal and external meetings with customers and vendors.

• Oversee integration timelines, including notifying clients of any changes to task dates or assigned resources.

• Facilitate requirements sessions to identify integration needs, architect integrations, and execute the integration build.

• Provide direct technical support to clients.

• Responsible for creating design documents, test cases, and conducting unit testing.

• Document integration components before transitioning them to support.

• Availability for After Hours Support as necessary.

⛳️ Requirements

• A minimum of 1 year of experience working with enterprise clients.

• At least 2 years of experience with REST APIs and familiarity with JSON.

• 3 years of experience in a Professional Services consulting environment.

• Experience with integrations involving Salesforce and Adobe Analytics.

• Familiarity with API tools such as Postman, Swagger, and SSO.

• Knowledge of Google Chrome development tools.

• Understanding of web analytics and the ability to interpret JavaScript.

• Capability to manage multiple projects simultaneously, set priorities, work autonomously, solve problems, improvise, and collaborate effectively as part of a team.

• Technical aptitude to comprehend platforms and how they can and should interact.

• Experience collaborating with both technical and non-technical teams.

• Exceptional communication skills, both written and verbal.

• Ability to address complex issues with innovative thinking, even when resources for custom integrations are limited.

🏝️ Benefits

• Competitive salaries.

• Comprehensive benefits package.

• 401k plan.

• Generous paid time off (PTO).

• Numerous team-building activities.