Integration Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead and foster a high-performing integration team dedicated to providing smooth client onboarding and scalable technical solutions.

• Collaborate closely with clients, offering comprehensive support throughout their onboarding journey to ensure their success.

• Take ownership of APIs, SDK documentation, integration manuals, and overall support materials.

• Assess client requirements from both technical and functional viewpoints and devise solutions by gaining a thorough understanding of our system and product capabilities.

• Oversee implementation projects, which includes monitoring project quality, managing timelines, mitigating risks, and ensuring deliverables are met.

• Cultivate a deep understanding of customers' business challenges, technical needs, and success criteria to provide solutions utilizing Sardine's technology.

• Deliver product feedback to internal stakeholders, acting as the representative on the ground.

⛳️ Requirements

• A minimum of 7 years of hands-on experience in roles such as implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst, collaborating with various technical teams, both internal and external.

• At least 3 years of experience in B2B SaaS within relevant fields (payment, fraud, risk, or compliance).

• Exceptional written and verbal communication skills, with the ability to convey complex technical and business concepts to both technical and non-technical audiences.

• Strong organizational skills, capable of managing multiple projects concurrently and driving them to completion.

• Proficiency in basic SQL querying and JSON payload analysis.

• Familiarity with API specifications such as OpenAPI, web development, and the ability to write scripts for building internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman).

🏝️ Benefits

• Competitive compensation package including cash and equity.

• Early exercise options available for all options, including those that are pre-vested.

• Remote-first culture allowing work from anywhere.

• Flexible paid time off alongside a Year-end break.

• Health, dental, and vision insurance coverage for employees and their dependents - *specific to US and Canada*.

• 4% matching contribution in 401k / RRSP - *specific to US and Canada*.

• A MacBook Pro delivered to your doorstep.

• One-time stipend for setting up a home office — including desk, chair, screen, etc.

• Monthly meal stipend.

• Monthly stipend for social meet-ups.

• Annual health and wellness stipend.

• Annual learning stipend.