Integration Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct discovery and scoping to gain insight into client challenges related to billing, product launches, pricing and packaging, quote-to-cash, customer experience, and similar domains.

• Assist clients throughout the entire implementation lifecycle, covering requirements gathering, technical design, integration design, testing, data migration, and launch.

• Offer expert advice on usage-based pricing and consumption business models.

• Configure Metronome’s system tailored to client needs.

• Design integrations between Metronome’s APIs and client business systems, which include CRM/CPQ, payments, taxation, ERP, billing providers, and reporting and analytics tools.

• Act as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.

• Collaborate with implementation managers and project team members to ensure visibility of progress while identifying risks and issues.

• Foster relationships with client stakeholders ranging from operators to C-suite executives.

• Devise integrations into prospective systems and consultatively influence prospects regarding pricing and packaging strategies.

• Guarantee a smooth transition to post-implementation teams, including Customer Success and Technical Support.

⛳️ Requirements

• Over 10 years of experience in technical and/or customer-facing SaaS positions, such as sales engineering, solutions architecture, or technical account management.

• Extensive knowledge of quote-to-cash processes, including Salesforce, NetSuite, CPQs, as well as billing, tax, and payments integrations or tools.

• Proven experience in leading complex, multi-phase technology transformation initiatives for enterprise-level organizations.

• Familiarity with dynamic startup environments that emphasize high agency.

• Capability to rapidly learn and convey technical concepts to technical, go-to-market, and finance stakeholders.

• Enthusiasm for developing and enhancing GTM playbooks, processes, and reusable assets.

• Willingness to travel approximately 30% of the time, depending on client requirements.

• Preferred: background as a software engineer, product manager, or in another technical capacity.

• Preferred: strong grasp of project and program management principles.

• Preferred: experience collaborating with Finance/CFO, Engineering/CTO, Product/CPO, Sales Ops/CRO, or Billing Operations personnel.

• Preferred: familiarity with logs, metrics, billing, finance, infrastructure, or financial tools and concepts.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a positive work-life balance.

• Engaging and inclusive company culture.