Intake Sales Specialist, Spanish Bilingual

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Lead Qualification & Conversion: Evaluate the needs of potential clients in the areas of divorce, family law, and bankruptcy. Convert inquiries into scheduled paid consultations with attorneys.

• Sales & Client Communication: Build trust and effectively communicate the firm's value proposition to prospective clients. Successfully sell consultations while demonstrating empathy and professionalism.

• Follow-up & Case Conversion: After initial consultations, follow up with potential clients to review notes, ensure alignment, and convert them into long-term legal clients on a retainer basis.

• CRM & Documentation: Keep detailed and accurate records in the firm's CRM software (Lawmatics), ensuring proper documentation of each step in the intake and sales process. Facilitate smooth transitions to attorneys.

• Performance Metrics: Achieve or surpass key performance benchmarks, including lead conversion rates, response times, and follow-ups, assessed on a weekly and monthly basis.

• Collaboration: Collaborate closely with attorneys and internal staff to guarantee seamless intake and conversion processes, in accordance with firm protocols.

• Utilize Technology: Utilize practice management software (Clio Manage), communication tools (Slack, Zoom, Loom), and email platforms (Microsoft Outlook) to maintain organization and efficiency.

• Structured Sales Process: Adhere to structured sales and intake protocols while upholding professionalism, empathy, and high ethical standards.

⛳️ Requirements

• Proven Sales Success: Demonstrated experience in sales, cold calling, and commission-based compensation, particularly with a focus on high-volume lead conversion.

• Strong Communication Skills: A confident, persuasive, and empathetic communicator who can establish rapport with clients, especially in emotionally sensitive circumstances.

• Organizational Skills: Strong time management and organizational abilities to ensure that every lead is attended to and no follow-up is neglected.

• Resilience & Goal-Oriented: Capable of managing objections and remaining focused on achieving sales targets, while adapting to challenges in a fast-paced environment.

• Tech-Savvy: Proficient in using CRM software, virtual collaboration tools, and legal practice management systems. Familiarity with Lawmatics, Clio Manage, Slack, Zoom, and Loom is an advantage.

• Quick Learner: Ability to swiftly acquire a basic understanding of divorce, family law, and bankruptcy to effectively qualify leads and articulate the firm's services.

• Team Player: Collaborative and able to thrive in a fast-paced environment while contributing positively to the team.

• Ethical & Accountable: Committed to following firm processes, upholding high ethical standards, and delivering excellent client service even under pressure.

🏝️ Benefits

• Join Our Dynamic Team: Experience a fun, inclusive, and innovative culture that appreciates your unique contributions and fosters your professional growth.

• Embrace the Opportunities: Take advantage of daily opportunities to learn, innovate, and excel. Make a tangible impact in your field.

• Limitless Career Growth: Access a wealth of possibilities and resources to advance your career.

• Fast-Paced Thrills: Flourish in a high-energy, engaging environment. Welcome challenges and enjoy rewarding experiences.

• Flexibility, Your Way: Enjoy the freedom to work from home or any location that suits you. Create your ideal work environment.

• Work-Life Balance at Its Best: Eliminate stressful commutes and cherish quality time with loved ones. Achieve a healthy work-life integration to perform at your best.