Intake Referral Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee incoming referrals by gathering and validating all essential client information to commence intake procedures.

• Act as the primary contact for referral sources, fostering positive and professional relationships.

• Effectively communicate with families regarding the status of referrals, intake processes, and necessary documentation.

• Keep precise records of referral activities and client intake progress within company databases and CRM systems.

• Collaborate with clinical and administrative teams to ensure the prompt scheduling and onboarding of new clients.

• Recognize opportunities to enhance referral and intake processes for greater efficiency.

• Deliver regular reports on referral patterns and intake metrics to management.

⛳️ Requirements

• Prior experience in referral coordination, intake management, or healthcare administration is preferred.

• Exceptional communication and interpersonal skills.

• Strong organizational skills and the ability to multitask effectively.

• Proficient in CRM and administrative software.

• Capability to work independently in a remote setting.

• Attention to detail and a commitment to confidentiality.

• Experience in behavioral health or ABA services is a plus.

🏝️ Benefits

• Comfortable working U.S. hours

• Remote work from home