Inside Sales Representative

This is a fully remote position, open to applicants in Connecticut, +12 more states.

📋 Description

• Drive revenue and enhance technician productivity by transforming field-identified opportunities into completed tasks.

• Begin by assessing service recommendations submitted by technicians and prioritize follow-ups accordingly.

• Engage with customers through phone and email to advance opportunities.

• Guide customers through findings and assist them in selecting the appropriate solution.

• Oversee a substantial volume of active opportunities across various branches.

• Create and manage quotes, document activities, and monitor service orders.

• Collaborate closely with operations teams to ensure alignment on project scope, pricing, scheduling, and execution.

⛳️ Requirements

• Proven experience in inside sales, account management, customer service, or a high-volume B2B setting.

• Excellent communication skills via phone and email.

• A customer-centric approach with the capability to build trust and steer conversations professionally.

• Proficiency in working with CRM systems, preferably Salesforce, including tools within the Salesforce ecosystem such as Service Cloud.

• Familiarity with Microsoft Office Suite (Outlook, Excel, Word).

• Ability to quickly learn processes and adapt in a fast-paced environment.

• Strong personal accountability and meticulous attention to detail.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) with company match.

• Six paid holidays, two floating holidays, plus a generous PTO plan.

• Company-paid life insurance.

• Short-term and long-term disability coverage.

• Employee discounts on services in your area.