Inside Sales Representative

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Conduct research and provide quotations for product and service sales opportunities while ensuring favorable profit margins.

• Assist in project and ongoing business by managing quotes, orders, open-order tracking, and post-order support.

• Collaborate with engineering teams on Bill of Materials (BOM) design and validation processes.

• Aid in deal registration and engage in pricing negotiations.

• Enhance sales potential through the promotion of warranties, services, accessories, and supplies.

• Maintain records of CRM opportunities, engineering inquiries, and contract requests.

• Oversee and manage customer orders to ensure successful delivery.

• Utilize customer portals for proposal requests, purchase-order confirmations, and shipping details.

• Proactively address customer and supplier issues.

• Cultivate relationships with customers, vendors, and manufacturing partners.

• Broaden the ePlus presence within client accounts.

• Provide comprehensive customer and sales reporting.

• Stay informed about key products, services, vendor programs, promotions, and campaigns.

• Manage confidential information with professionalism and adhere to corporate policies and procedures.

⛳️ Requirements

• Excellent communication and interpersonal abilities to develop enduring business relationships.

• Self-motivated individual capable of working both independently and as part of a team.

• Proficient in handling multiple tasks within tight deadlines.

• Outstanding customer service and communication skills.

• Strong organizational and prioritization capabilities with keen attention to detail.

• Ability to adapt and learn new technologies, products, and processes effectively.

• Problem-solving aptitude and sound judgment skills.

• Proficient in Microsoft Office Suite and other general computer applications.

• At least 1 year of experience in sales or customer service.

• A 4-year degree is preferred.

• At least 1 year of experience in the IT industry is preferred.

🏝️ Benefits

• Opportunities for continuous learning and internal mobility.

• A supportive, collaborative culture that values innovation, integrity, diversity, and long-term client success.

• Work/life balance that accommodates the diverse needs of employees.

• Reasonable accommodations provided in line with relevant laws.

• An equal opportunity and inclusive workplace.