Inside Sales

This is a fully remote position, open to applicants in Japan.

📋 Description

• Achieve monthly and quarterly sales and margin objectives.

• Foster strong customer relationships through proactive engagement and in-depth product expertise.

• Cultivate connections with key internal and external stakeholders.

• Create and implement account strategies to expand and retain the customer base alongside a Field Sales Executive or Business Development Manager.

• Organize outbound calls to clients to generate new business opportunities.

• Engage in active inbound selling.

• Prepare precise and timely quotations for customers.

• Develop and manage a pipeline of deals.

• Oversee backorder expectations and reporting for clients.

• Maintain and input accurate data into the Customer Relationship Management (CRM) system.

• Provide, sell, and negotiate product details, pricing, special offers, and promotions.

• Ensure that Service Level Agreements (SLAs) with customers are met satisfactorily.

• Meet Key Performance Indicators (KPIs) including daily talk time, outbound calls, renewal rates, and switch rates.

⛳️ Requirements

• A minimum of 1 to 3 years of relevant experience in IT systems related to quotations, order entry, and customer relationship management.

• Familiarity with relevant products is advantageous but not mandatory.

• Knowledge of the IT industry is a plus but not essential.

• Proficiency in Microsoft Word, Excel, and Outlook.

• A solid understanding of sales processes is required.

• Ability to plan and prioritize effectively.

• Results-driven mindset.

• Excellent oral and written communication abilities.

• Proven track record of relationship building.

• Comfortable working with numerical data.

• Attention to detail is essential.

🏝️ Benefits

• Elective Benefits: Our programs are customized to your country to best suit your lifestyle.

• Grow Your Career: Fast-track your professional journey with formal leadership programs, professional development opportunities, and many on-demand courses.

• Elevate Your Personal Well-Being: Enhance your financial, physical, and mental wellness through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: We genuinely value every voice, as it contributes to our success. Join us in promoting our global diversity through inclusive education, meaningful peer-to-peer dialogues, and equitable growth and developmental opportunities.

• Make the Most of our Global Organization: Connect with fellow new employees within your first 30 days through our onboarding program.

• Connect with Your Community: Engage in internal, peer-led inclusive communities and activities, such as business resource groups, local volunteering events, and various environmental and social initiatives.