Inside Sales Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and address Business Solutions opportunities for Inbound Call Center clients and calls.

• Oversee all customer care elements for business clients, including account maintenance, renewals, and contract status reviews and updates.

• Exhibit a comprehensive understanding of current marketing initiatives, products, and services, and effectively communicate this information to customers.

• Coordinate the solution requirements of customers, provide solution estimates, and deliver final pricing quotes for all Small to Medium-sized Vyve Business Solution offerings.

• Navigate through and communicate sales activities, reports, and outcomes as requested by management.

• Clearly convey product and service details, including feature functionality, billing processes, and equipment usage to each customer.

• Strive to retain or renew customers looking to disconnect, downgrade, or modify their service by assessing their needs in relation to Vyve products and services.

• Maintain frequent and regular communication with the management team.

• Meet all departmental sales quotas by adhering to established policies and procedures.

• Manage and nurture customer relationships using Salesforce Sales Cloud.

• Assist customers with billing inquiries regarding their accounts when they call and select Sales.

⛳️ Requirements

• High School diploma or equivalent is required.

• A minimum of two years of sales experience is necessary.

• Call Center experience is preferred.

• Typing skills of 40 WPM or greater are required.

• Experience with Salesforce Sales Cloud is a plus.

🏝️ Benefits

• Flexible working hours.

• Opportunities for professional development.