Ingeniero/a Soporte Técnico, HVAC

This is a fully remote position, open to applicants in Spain.

📋 Description

• Provide remote technical support to HVAC technicians during maintenance, repair, and commissioning activities.

• Diagnose and resolve technical issues in real-time using remote tools.

• Assist in troubleshooting HVAC equipment.

• Analyze alarms, performance data, and system behavior.

• Escalate complex incidents to engineering or product teams.

• Contribute to the development of technical documentation.

• Identify recurring issues and support continuous improvement initiatives.

• Collaborate with internal stakeholders.

⛳️ Requirements

• Technical education in HVAC, Mechanical Engineering, Electrical Engineering, or a related field.

• Strong experience with HVAC systems (chillers, air handlers, VRF, controls, etc.).

• Proven experience in diagnosing and resolving technical issues.

• Previous experience in remote support, service desk, or field service is desirable.

• Strong analytical and problem-solving skills.

• Ability to work in real-time environments and under pressure.

• Excellent communication skills.

• Good level of English.

🏝️ Benefits

• Life and accident insurance.

• Flexible compensation package.

• Flexible working hours policy.

• Remote work opportunities.

• Ongoing training.

• Professional development.

• Job stability.