Infrastructure Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• The IT Infrastructure Engineer is tasked with the deployment, configuration, and ongoing support of enterprise infrastructure in both virtual and physical settings.

• This role emphasizes Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.

• Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers.

• Execute system provisioning, which includes OS installation, patching, and baseline security hardening.

• Oversee the lifecycle of virtual machines (provisioning, resizing, decommissioning).

• Monitor and enhance resource utilization across clusters.

• Document onboarding processes and standards.

• Maintain technical documentation, including SOPs and runbooks.

• Administer and sustain VMware vSphere / vCenter environments.

• Design and implement Windows Failover Clustering solutions.

• Configure and support Multipath I/O (MPIO) for SAN storage.

• Guarantee resilience and high availability of critical systems.

• Lead or assist with application onboarding, including authentication integration and infrastructure provisioning.

• Collaborate with application owners to fulfill security and connectivity requirements.

• Provide support for infrastructure incidents and requests.

• Troubleshoot complex issues across Windows, VMware, and identity platforms.

• Participate in on-call support as necessary.

• Ensure systems comply with organizational security and compliance standards.

• Support patching cycles and addressing vulnerabilities.

• Collaborate with cyber and compliance teams as needed.

• Contribute to continuous service improvement initiatives.

⛳️ Requirements

• Strong experience with Windows Server (2016/2019/2022).

• Experience with VMware vSphere / vCenter.

• Knowledge of Windows Failover Clustering and MPIO.

• Configure and support PingFederate for SSO and application federation.

• Manage UserLock MFA, including policy configuration and access control.

• Support secure authentication integration across enterprise platforms.

• Understanding of Active Directory, DNS, DHCP, and networking fundamentals.

• Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL).

• Knowledge of ITIL processes and PowerShell scripting.

• Strong problem-solving abilities and capability to work under pressure.

• Effective communication with stakeholders.

• Proactive approach to documentation.

• Secure and reliable infrastructure deployments.

• High availability of critical systems.

• Successful application onboarding.

• Timely incident resolution and audit-ready documentation.

• Participation in scheduled on-call and out-of-hours OS patching (renumerated).

• Ability to obtain and hold BPSS & SC Clearance.

🏝️ Benefits

• As an equal opportunity employer, we are dedicated to building a team that reflects a diverse range of backgrounds, perspectives, and skills.