Information Assurance Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage Salesforce records and those shared between Salesforce and related systems.

• Address Salesforce cases submitted by internal stakeholders, providing timely and accurate updates to Salesforce objects.

• Detect and rectify duplicate or potentially duplicate records.

• Utilize software tools for data validation, reconciliation, and reporting purposes.

• Identify data inconsistencies, process exceptions, and system issues; escalate trends or unresolved matters.

• Work collaboratively with internal teams to address cross-functional data and process challenges.

• Adhere to and enhance Standard Operating Procedures by documenting issues and proposing updates.

• Extract insights from maintenance requests and suggest enhancements to enterprise records management policies.

⛳️ Requirements

• 1–3 years of relevant work experience.

• Experience with Salesforce or a comparable CRM.

• Intermediate to advanced proficiency in Microsoft Office, particularly Excel.

• Willingness to travel 1–2 times annually for team events.

• Strong aptitude for working with dynamic information systems.

• Highly organized with exceptional follow-through capability.

• Effective communication and collaboration skills.

• Strong problem-solving abilities.

• Capable of organizing and presenting information clearly.

• Unable to provide work sponsorship for this position.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Flexible Spending Account (FSA).

• Company-paid life insurance.

• 401(k) plan with company matching.

• Opportunities for training and development.

• Competitive salary.

• Flexible Paid Time Off (PTO) policy with no accrual necessary.