Independent Account Executive – EST

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary contact for dealerships within your designated book of business, driving growth by comprehending customer business requirements.

• Maintain communication across all departments and collaborate cross-organizationally to guarantee stakeholder satisfaction and resolve issues.

• Cultivate and sustain competitive knowledge and expertise regarding products, industry trends, and other relevant developments.

• Analyze and respond to the competitive landscape.

• Record research findings and customer interactions in the CRM to ensure the reliability of products and services.

• Monitor daily, weekly, and monthly call activities and performance metrics against objectives and sales targets using CRM software.

• Achieve or surpass goals and KPIs.

• Guide customers on best practices and empower them to succeed in the marketplace through tailored advice and support.

• Foster customer retention and acquire new accounts within the assigned region.

• Act as the personal representative for dealerships in a specified area.

• Ensure an outstanding customer experience and promote user engagement with OPENLANE’s digital used-vehicle marketplace.

⛳️ Requirements

• 3–5 years of relevant sales and/or account management experience.

• Strong knowledge of online technologies.

• Proficiency in Google Suite applications.

• Demonstrated ability as a proactive problem-solver, taking ownership of challenges from inception to resolution.

• Exceptional oral and written communication skills, emphasizing customer service.

• Strong organizational, time management, and prioritization abilities.

• Capacity to manage multiple demands simultaneously.

• Proven capability to work independently and remain focused in a remote work setting.

• Bilingual in English and Spanish.

• Experience with Salesforce is preferred.

• A Bachelor’s Degree is a plus.

• Familiarity with DOMO or other data analysis tools is advantageous.

• Experience using Slack is a plus.

• Background in the automotive industry is desirable.

🏝️ Benefits

• Competitive salary.

• Medical, dental, and vision coverage with employer HSA contributions (US) and FSA options (US).

• Immediately vested 401K (US) or RRSP (Canada) with company matching.

• Paid vacation, personal, and sick leave.

• Paid maternity and paternity leave (US).

• Employer-funded short-term disability, long-term disability, life insurance, and AD&D (US).

• Comprehensive Employee Assistance Program.

• Employer-paid Leap into Service Day for volunteering.

• Tuition reimbursement for eligible programs.

• Opportunities to enhance your skill set and share knowledge within a publicly traded, global organization.

• A company culture that promotes internal promotions, diverse career paths, and meaningful advancement opportunities.

• Target bonus range: $0.00 - $2,500.00 USD monthly.