Inbound Sales Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage and respond to a significant volume of incoming calls during your designated 8-hour shift.

• Assist customers through the onboarding and setup process step-by-step using comprehensive scripts and standard operating procedures (SOPs).

• Adhere to a systematic approach to transition customers from sign-up to enrollment.

• Guarantee a smooth transfer to the fulfillment team after the customer has been successfully onboarded.

• Participate in daily team meetings focused on call evaluations and enhancing performance.

• Monitor and report essential metrics including calls received, answered, conversion rates, and objections.

• Maintain a high level of responsiveness by handling all incoming calls via GHL.

⛳️ Requirements

• Excellent verbal communication skills in English with a clear and confident presentation.

• Comfortable with prolonged phone conversations.

• Proactive, resourceful, and enthusiastic about learning.

• Highly trainable and receptive to constructive feedback.

• Strong attention to detail and capability to adhere to structured processes.

🏝️ Benefits

• Flexible paid time off (PTO) policy.

• Opportunities for career development and advancement.

• A cooperative and inclusive workplace culture.

• Chance to influence and develop a growing startup.