Inbound Sales Consultant, Call Center Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Exhibit a strong enthusiasm for crafting exceptional travel experiences for affluent clientele.

• Manage incoming sales inquiries from customers, assess their needs, and provide travel suggestions.

• Conduct follow-up outbound calls, address objections, and finalize the sale.

• Offer tailored recommendations aligned with the preferences and interests of guests.

• Foster enduring relationships to enhance consumer loyalty.

• Articulate cruise itineraries, onboard amenities, and pricing information.

• Keep precise records of interactions and follow up with potential leads.

• Enjoy the flexibility of working from home in a completely virtual setting.

• Consistently uphold high ethical standards.

• Stay receptive to coaching, feedback, and maintain a high level of motivation and entrepreneurial drive.

⛳️ Requirements

• Prior experience in telephone sales or a related sales position.

• Over 5 years of experience as an Account Executive or in an equivalent sales role.

• Proven track record of achieving and surpassing financial sales KPI metrics.

• Strong background in phone-based sales.

• Outstanding communication, negotiation, and interpersonal abilities.

• Capability to cultivate and sustain relationships with high-end clients.

• Flexible scheduling, including evenings, weekends, and holidays.

• Discipline to operate within a structured environment adhering to schedule standards.

• Previous sales experience with the ability to close deals on the first call.

• Proficient in basic computer applications and tools (MS Word, Teams, Outlook).

🏝️ Benefits

• Highly competitive compensation plan structure.

• Average annual earning potential of $90,000 (combining hourly base and commission).

• Historical average annual commission of $53,000 (dependent on overall department performance and the applicable commission structure).

• Eligibility for an annual discretionary bonus.

• 401(k) plan with company matching contributions.

• Employee Share Purchase Plan (ESPP).

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance at a significantly subsidized rate (with some plans fully covered by Viking).

• Paid training (hourly compensation plus guaranteed commission).

• Accumulate 15 paid vacation days, sick leave accrual according to state regulations, and 6 paid holidays each year.

• Opportunity to enjoy a complimentary and/or discounted cruise.

• Highly subsidized gym membership.

• Discounts on theaters, theme parks, movie tickets, travel savings through IATA membership, and numerous other perks.