Import Specialist II – Team Lead Backup

This is a fully remote position, open to applicants in New York.

📋 Description

• Process and integrate customer data efficiently.

• Ensure adherence to regulations set by U.S. Government agencies.

• Engage with clients to discuss and promote various services.

• Provide both written and verbal guidance to team members.

• Prepare essential documents for import customs clearance.

• Oversee aging and unresolved audits effectively.

• Address customer inquiries and issues related to billing and shipment tracking.

• Conduct regular and periodic Relationship Reviews.

⛳️ Requirements

• High school diploma or GED is required.

• A minimum of 3 years of recent experience in customs brokerage.

• Certification as a Customs Specialist is preferred.

• Previous experience in a supervisory role is preferred.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off policy.

• Paid holidays throughout the year.

• Flexible work environment to support work-life balance.

• Wellness programs to promote employee health and well-being.