Import Logistics & Supply Chain Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the complete process of international shipments, including air, ocean, and inland freight.

• Collaborate with freight forwarders, customs brokers, and carriers to guarantee timely deliveries.

• Proactively monitor shipments and identify potential risks, delays, or issues before they develop further.

• Validate pallet configurations, packaging standards, and readiness for shipment.

• Ensure vendors adhere to shipping schedules and requirements.

• Manage relationships with approximately 30 global vendors, serving as the primary contact for logistics coordination.

• Consistently follow up on purchase orders, shipment statuses, and necessary documentation.

• Keep vendors aligned with timelines, requirements, and expectations.

• Coordinate shipments from multiple vendors and assist in freight consolidation efforts.

• Handle import documentation, including prior notices, FDA approvals, product codes, and HTS classifications.

• Review all shipping documents for accuracy and completeness before dispatch.

• Coordinate compliance requirements for imported food and regulated goods.

• Maintain well-organized records of shipments, documentation, and compliance workflows.

• Support initiatives aimed at reducing shipping costs, including freight consolidation and shifts in transportation modes (air to ocean/reefer).

• Identify inefficiencies in existing logistics workflows and propose enhancements.

• Assist in the standardization of processes, documentation, and internal Standard Operating Procedures (SOPs).

• Contribute to the development of a more scalable and efficient supply chain operation.

• Take full responsibility for inbound logistics operations and act as the primary resource for shipment coordination.

• Ensure consistent execution with minimal oversight.

• Mitigate operational friction, delays, and last-minute issues through proactive management.

• In the long term, aid broader supply chain functions such as purchase order drafting and inventory planning.

⛳️ Requirements

• Excellent English communication skills, both written and verbal.

• Availability that aligns with East Coast (EST) hours, including early morning coverage (~7:00 AM EST).

• Residing in Latin America or a compatible time zone to enable real-time coordination.

• Demonstrated experience in import/export logistics, with a strong preference for food or regulated goods.

• Understanding of compliance requirements, including FDA clearance, prior notices, HTS codes, and product classifications.

• Experience in coordinating air, ocean, and inland freight shipments.

• Strong skills in managing vendor and carrier relationships.

• Highly organized, with outstanding attention to detail and follow-through.

• Ability to manage multiple shipments, vendors, and deadlines concurrently.

• Capacity to operate with urgency and persistence in a fast-paced environment.

• Comfortable learning and applying technical logistics and regulatory concepts.

🏝️ Benefits

• Comprehensive training and professional development opportunities.

• Opportunities for career advancement within the organization.

• Flexible work environment that supports work-life balance.

• Competitive salary and benefits package.

• Collaborative and inclusive company culture.