Implementation Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Consultants operate as part of a team or independently, delivering essential process evaluations, system design and configuration, infrastructure validation, system deployment, and user training while offering expertise in product knowledge.

• Support the planning and development of the implementation project plan to align with client expectations, timelines, and budget constraints.

• Assess current technology, systems, infrastructure, and data integrity.

• Collaborate with client personnel to ensure readiness for the deployment of Hyphen Solutions’ applications and assist in addressing any arising issues.

• Set up and configure Hyphen Solutions’ applications to fulfill the client's business requirements.

• Execute Conference Room Pilots to validate new business processes, system configurations, and integrations.

• Provide training to client personnel, which includes management and field users.

• Offer ongoing training and application support to users of the applications.

• Aid in identifying, tracking, and resolving issues that emerge throughout the implementation process.

• Foster and maintain strong relationships and communication with project team members during the implementation process.

• Comply with all policies and procedures of Hyphen Solutions as well as the implementation methodology and policies.

⛳️ Requirements

• A Bachelor’s degree is required.

• Capability to learn the necessary activities for implementing enterprise-level applications (ERP, CRM, or SCM).

• Proficiency in utilizing a process and change management-oriented implementation methodology.

• Ability to contribute to the creation and execution of new business processes and organizational roles and responsibilities.

• Strong professional skills, including the capacity to learn rapidly, adapt to various client situations, and aid in managing client expectations.

• Excellent organizational and time management abilities, with the potential to develop robust Project Management skills.

• Outstanding presentation and communication skills, both verbal and written, are essential.

• Ability to work autonomously while contributing value to team projects and supporting the accomplishment of departmental goals.

• Willingness and ability to travel extensively, up to 100%.

• Strong decision-making and issue resolution skills.

• Aptitude for acquiring industry knowledge quickly.

🏝️ Benefits

• This position requires extensive travel, up to 70%.