Identity & Access Management – IAM Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Oversee user access requests, which include onboarding, modifications, and offboarding across various systems.

• Manage a significant volume of access requests and tickets while adhering to established service level agreements.

• Ensure adherence to security policies and maintain the principle of least privilege.

• Administer identity management platforms such as Microsoft Entra ID (Azure AD) and AWS environments.

• Oversee AWS IAM Identity Center (AWS SSO) for centralized access management across multiple AWS accounts.

• Set up and maintain Single Sign-On (SSO) integrations.

• Diagnose issues related to authentication and access.

• Identify areas for enhancing IAM workflows and operational processes.

• Standardize procedures to decrease manual intervention and minimize errors.

• Develop and sustain operational documentation and best practices.

• Act as the main point of contact for access-related inquiries.

• Configure and enhance ticketing tools (e.g., workflows and automations).

• Collaborate with IT, Security, and HR departments.

⛳️ Requirements

• A minimum of 3 years of experience in operational Identity & Access Management (IAM) roles.

• Proven experience in managing Joiner, Mover, Leaver (JML) processes.

• Practical experience administering AWS IAM Identity Center (AWS SSO).

• Familiarity with ticketing platforms (preferably Jira or similar tools).

• Experience in high-volume operational settings.

• Knowledge of access control models, roles, and permission management.

• Experience with identity platforms such as Microsoft Entra ID (Azure AD).

• Understanding of authentication protocols including SAML, OAuth, OpenID Connect (OIDC), and LDAP.

• Expertise in SSO implementation and troubleshooting.

• Experience in centralized access management within multi-account AWS environments.

• A proactive approach and strong sense of ownership.

• Exceptional organizational skills and attention to detail.

• Strong communication and collaboration abilities.

• Results-oriented with a focus on continuous improvement.

• Familiarity with Identity Governance solutions.

• Knowledge of automation (scripts, workflows, or similar).

• Experience in regulated environments or technology-driven sectors.

• Understanding of Privileged Access Management (PAM) solutions.

🏝️ Benefits

• Opportunities for professional development.