IAM Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect, assess, and document both business and functional requirements for ICAM products.

• Collaborate with Project/Program Managers, engineering teams, architecture, and VA stakeholders.

• Develop Business Requirements Documents (BRDs) and user stories that include testable acceptance criteria.

• Assist in backlog refinement, sprint planning, and prioritization efforts.

• Create maps of AS-IS and TO-BE business processes and workflows related to identity and access management functions.

• Evaluate the impacts of suggested changes across interlinked ICAM systems and dependent applications.

• Aid in user acceptance testing (UAT) and release readiness processes.

• Keep requirements, user stories, and process documentation updated in Jira and Confluence or similar tools.

• Lead requirements workshops and conduct stakeholder interviews.

• Convert intricate ICAM concepts such as SSO, MFA, PAM, and IGA into clear business requirements.

• Assist with data analysis and reconciliation to ensure the quality of identity data and traceability of requirements.

• Provide updates on requirements status, backlog health, and risk information for program reporting.

• Ensure that requirements and documentation adhere to relevant federal policies and agency-specific standards.

⛳️ Requirements

• Bachelor's degree along with over 8 years of experience as a Business Analyst supporting IT programs (or a suitable combination of education and experience).

• Experience working within Agile Scrum or SAFe delivery teams.

• Proven experience in writing Business Requirements Documents (BRDs) and user stories with testable acceptance criteria.

• Familiarity with supporting backlog refinement and sprint planning activities.

• Experience in mapping AS-IS/TO-BE business processes and workflows.

• Strong analytical, written, and verbal communication abilities, with a talent for translating complex technical concepts for non-technical stakeholders.

• Proficient in using Jira (or similar tools) for maintaining requirements and project artifacts.

• Capability to obtain and sustain a Suitability/Public Trust clearance.

• Preferred: Experience in supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.

• Preferred: Knowledge of IAM/ICAM concepts and technologies such as SSO, MFA, IGA, PAM, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.

• Preferred: Experience in creating process flow diagrams or UML diagrams.

• Preferred: Understanding of the software development lifecycle (SDLC) and Agile methodologies.

• Preferred: Experience in supporting user acceptance testing (UAT) and release readiness activities.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and training.

• Retirement plan with company match.