Hungarian Speaking Customer Support Representative

This is a fully remote position, open to applicants in Bulgaria, +5 more countries.

📋 Description

• Provide exceptional customer support to Hungarian-speaking clients through various communication channels.

• Maintain a thorough knowledge of service protocols in the customer support sector to guarantee high-quality resolutions.

• Efficiently troubleshoot and address complex inquiries while ensuring high customer satisfaction ratings.

• Work collaboratively with international teams to enhance service delivery and improve operational efficiency.

• Accurately document all interactions in internal database systems.

• Protect the brand's reputation by consistently delivering professional and empathetic service.

• Recognize and suggest process improvements to elevate the overall customer experience.

⛳️ Requirements

• Native or fluent in Hungarian (both spoken and written).

• A valid EU passport is mandatory.

• Professional proficiency in English for communication between departments.

• Previous experience in a customer-facing position or the customer support services sector is a significant advantage.

• Excellent problem-solving abilities and capacity to work effectively under pressure.

• A proactive attitude, eager to take on new challenges while pursuing opportunities in Bulgaria.

🏝️ Benefits

• Competitive monthly salary.

• Fully paid training.

• Health insurance coverage.

• Comprehensive relocation package, including flight, transfer, and hotel accommodations.

• Monthly performance bonus.

• Extensive career development programs and global networking opportunities.