Human Resources Business Partner, Shared Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary HR liaison for designated departments, offering guidance and solutions on personnel-related issues.

• Assist managers in executing performance improvement plans and in documenting employee relations concerns.

• Stay updated on the Employee Handbook, Operations Manual, and Environmental Health & Safety Manual.

• Ensure compliance with employment laws, regulations, and internal policies.

• Guarantee that employment documentation and records are precise, secure, and ready for audits.

• Suggest and implement process enhancements that utilize automation and emerging technologies.

• Collaborate with department leaders to formulate and execute workforce strategies that align with operational goals and long-term vision.

• Offer consultative support on organizational design, talent planning, and leadership development.

• Facilitate change management initiatives, ensuring seamless transitions during organizational changes and growth phases.

• Utilize HR data, analytics, and predictive insights to enhance decision-making, retention, and performance outcomes.

• Work collaboratively with internal partners to address HR issues and challenges.

• Promote a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career advancement.

• Partner with managers to resolve employee relations matters, ensuring fair, consistent, and compliant resolutions.

• Collaborate with Learning & Development to develop targeted training and leadership programs.

• Lead engagement initiatives that improve retention and strengthen employee connection in a remote-first environment.

⛳️ Requirements

• Proven ability to translate business objectives into HR strategies and achieve measurable outcomes.

• Familiarity with effective human resource processes and best practices.

• Strong analytical abilities, with the capacity to interpret data and provide actionable insights.

• Outstanding interpersonal and communication skills, with the capability to influence at all levels.

• Proficient in building trust, managing sensitive situations, and ensuring confidentiality.

• Experienced in Rippling or a similar HRIS, with the capacity to optimize platform functionality for departmental requirements.

• Intermediate proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with excellent organizational skills for file management to support our software-defined organization.

• Ability to thrive in a remote, high-accountability environment with competing priorities.

• Capable of leveraging AI and emerging technologies to enhance workflows, optimize operational processes, and contribute to company-wide innovation.

• A Bachelor’s degree or equivalent years of relevant Human Resources experience.

• 5+ years of demonstrated experience in a Human Resources Business Partner role with direct support to corporate functions or shared services business units.

• An accredited HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or an MS in Human Resources or Organizational Development is a plus.

🏝️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).

• Flex spending accounts (FSA).

• Dental and vision plans.

• Comprehensive medical, dental, and vision benefits extended to spouse/domestic partner and dependent children up to age 26.

• 401k with company match and self-directed brokerage account option.

• PTO including additional paid time off during the last week of the year.

• Company-paid life insurance coverage for employees and their eligible dependents.

• Short and long-term disability, AD&D coverage.

• Professional development opportunities, tuition reimbursement, and professional licensing assistance.

• Paid parental leave after one year of employment.