HRIS Associate

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main point of contact for Workday support tickets, handling and resolving Tier 1 inquiries related to navigation, self-service transactions, data updates, and access queries.

• Forward complex or configuration-level issues to senior HRIS Analysts, ensuring clear documentation of the issue, steps taken, and suggested resolution path.

• Establish and maintain a Workday support knowledge base, FAQs, and job aids to facilitate self-service and decrease ticket volume over time.

• Assist employees and managers in completing Workday business processes, including onboarding, job transitions, separations, and performance tasks.

• Accurately process routine HRIS transactions following established procedures, including position management, worker data modifications, and organizational assignments.

• Perform regular audits of HR data to identify and rectify data quality issues, duplicate records, and missing information.

• Collaborate with Payroll and Benefits teams to ensure precise and timely data entry that supports downstream processing.

• Aid in mass data loads and system uploads under the supervision of senior analysts.

• Generate standard reports to fulfill recurring and ad hoc HR data requests from HR Business Partners, Payroll, and leadership.

• Engage in system release testing by executing assigned test scripts and documenting outcomes.

• Actively identify friction points in HRIS processes, support workflows, and employee-facing transactions, and propose ideas to enhance clarity, efficiency, or the end-user experience.

⛳️ Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related discipline.

• 1–3 years of experience in an HRIS, HR Operations, or HR Shared Services setting.

• Strong attention to detail with a proven record of accurate, high-quality data entry and transaction processing.

• Demonstrated curiosity and initiative — a history of asking questions, challenging the status quo, and suggesting improvements rather than waiting to be prompted.

• Ability to juggle multiple priorities, meet deadlines, and communicate proactively in a fast-paced, remote environment.

• Proficiency in Microsoft Office Suite, especially Excel (VLOOKUP, pivot tables).

🏝️ Benefits

• Health insurance

• 401(k) retirement plan

• Paid time off

• Flexible working hours

• Professional development opportunities