HR Systems and Support Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure and maintain system settings in Payscale for compensation cycles

• Oversee performance and goal planning cycles

• Collaborate with Benefits and HR teams to set up enrollment workflows

• Conduct structured audits before, during, and after significant HR cycles

• Assist with mass updates and imports by implementing bulk data changes

• Monitor HRIS workflows for failures or delays

• Investigate data inconsistencies by tracing transactions across systems

• Document audit findings, corrections performed, and control processes for compliance

• Serve as the primary escalation contact for intricate HR system issues

• Diagnose and resolve complex system issues pertaining to data integrity

• Collaborate with internal teams and external vendors to facilitate issue resolution

• Review inbound and outbound files to ensure completeness and accuracy

• Analyze patterns in system errors, data discrepancies, or support tickets

• Develop, update, and maintain comprehensive documentation for HR system processes

⛳️ Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business, or a related field; or an equivalent combination of education and experience

• 2 – 5 years of experience in HRIS, HR systems administration, or HR operations within a multi-system environment

• Practical experience with HR technology platforms, with a strong preference for: UKG Pro, UKG Workforce Management, UKG People Assist, Applicant Tracking Systems, Compensation tools

• Demonstrated experience in supporting HR system integrations and data flows

• Strong proficiency in Microsoft Excel

• Proven ability to conduct data audits, root cause analysis, and issue resolution

• Excellent attention to detail, organizational skills, and capability to manage multiple priorities

• Effective communication and collaboration skills

🏝️ Benefits

• Equal Employment Opportunity

• Reasonable accommodations for disabilities