HR & People Operations Executive

This is a fully remote position, open to applicants in India.

📋 Description

• Develop and manage the people function for the team in India.

• Collaborate with hiring managers to outline roles and oversee sourcing, screening, and interview scheduling.

• Conduct background checks, prepare and dispatch offer letters, negotiate with candidates, and monitor hiring documentation.

• Manage the complete new hire experience during their first 90 days.

• Organize access provisioning, equipment setup, and ensure completion of HIPAA, data security, and acceptable use training.

• Gather and maintain employee documentation and records.

• Conduct structured 30/60/90-day check-ins and communicate feedback to managers.

• Design and implement engagement activities such as pulse checks, skip-level meetings, stay conversations, and exit interviews.

• Oversee India-specific holidays, leave, attendance, and related processes and policies.

• Create and implement leave, appraisal and salary band, behavioral, and conduct policies.

• Assist managers with documentation, performance discussions, and corrective action processes.

• Manage monthly payroll, address discrepancies and adjustments, and process offboarding and final settlements.

• Ensure compliance with Indian labor laws and statutory deadlines.

• Maintain confidentiality of employee and payroll data, ensuring it is organized and ready for audits.

• Collaborate closely with RCM Operations leaders and the US People lead.

⛳️ Requirements

• 3 to 5 years of experience in HR operations, people operations, or HR generalist roles supporting an India-based team.

• Practical experience in payroll and onboarding processes.

• Familiarity with Indian labor laws and statutory compliance, including EPF, ESI, tax withholding, and the Shops and Establishments Act.

• Experience in creating HR processes or policies from the ground up.

• Strong attention to detail regarding numerical and compliance-related data.

• Excellent written and verbal communication skills in English.

• Capability to handle sensitive discussions with discretion.

• Proficient in HRIS and payroll platforms; experience with Deel is highly preferred.

• Proficient in Excel/Sheets and documentation tools such as Notion, Google Drive, and Linear.

• Availability to overlap with US Eastern hours for part of the day.

• Experience supporting a remote or distributed team managed from the US is a plus.

• Background in healthcare, RCM, or BPO/KPO operations is advantageous.

• Familiarity with recruiting and screening tools like Ashby, Checkr, or similar is a plus.

• Experience in conducting engagement surveys or developing an onboarding program from scratch is a plus.

🏝️ Benefits

• No specific benefits or compensation extras mentioned.