HR Business Partner

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as a reliable thought partner for leaders concerning organizational design, workforce planning, and team effectiveness.

• Provide coaching to leaders on performance management, employee relations, change management, and effective leadership.

• Collaborate with leadership to proactively enhance retention and engagement.

• Implement consistent performance management practices, including goal setting, feedback, development planning, and necessary corrective actions.

• Assist in talent reviews, succession planning, and initiatives for internal mobility.

• Identify skill and capability gaps and work with department leadership to provide targeted solutions.

• Manage complex employee relations issues with professionalism, consistency, and sound judgment.

• Foster a positive, inclusive, and high-performance culture that aligns with First Help Financial’s values.

• Support leaders during organizational changes, growth, and transformation initiatives.

• Utilize people metrics and insights (engagement, turnover, performance, etc.) to guide decisions and influence leadership.

• Recognize trends and suggest actionable solutions to enhance business outcomes.

• Collaborate with People Operations to convert data into insights suitable for executive review.

• Ensure that people practices comply with federal, state, and local employment regulations.

• Work with People Ops leadership on policy development, interpretation, and uniform application.

⛳️ Requirements

• A Bachelor’s degree in Human Resources, Business, or a related field is required (Master’s degree preferred).

• Over 7 years of experience in HR Business Partnering.

• Demonstrated experience collaborating with senior leaders in a rapidly growing or evolving organization.

• Strong working knowledge of employee relations, performance management, and employment law.

• Ability to balance empathy with business judgment and accountability.

• Exceptional communication, coaching, and influencing abilities.

• Experience utilizing HRIS and people analytics to support decision-making (Rippling preferred).

• Solid understanding of foundational HR principles and best practices.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite, particularly Excel.

• Strong organizational and time management skills, with a keen attention to detail.

• Capability to manage sensitive and confidential information with integrity and professionalism.

🏝️ Benefits

• Great Perks – We provide generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, identity theft protection, paid parental leave, and more), paid vacation, a 401(k) match, tuition reimbursement, social activities, monthly lunches, and a robust employee recognition and talent development program to advance your career with us.

• Culture - We are committed to maintaining a healthy work-life balance. While we work diligently and care deeply about our customers and partners, we encourage you to make time for family, friends, and personal interests.

• Growth - Our company’s growth offers unparalleled career advancement. FHF’s remarkable year-over-year revenue growth and expansion into new markets create opportunities for you to build and develop your career. We engage every employee in crafting a career plan that benefits all, and we have a strong track record of investing in your development.

• Diversity and Inclusion - FHF is dedicated to fostering a culture that respects and embraces people from all walks of life, including gender, race, culture, age, sexual orientation, and other identities. We are committed to making accommodations for candidates with special needs during the interview process.