HIM Protected Health Info Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as a key support resource for the Health System, Baptist outpatient services, and ambulatory surgical centers.

• Address health information inquiries from former patients, physicians, hospital personnel, and other requesters.

• Maintain the confidentiality of patients' protected health information.

• Conduct quality assessment reviews on the release of health information.

• Verify requests for all necessary components to ensure accurate, complete, and proper disclosure.

• Handle phone inquiries and provide information in compliance with hospital policy, state and federal laws, HIPAA, and Information Blocking regulations.

• Deliver outstanding customer service.

• Collaborate as part of a team to achieve release-of-protected-health-information and departmental objectives.

• Travel to various locations for depositions or court hearings.

⛳️ Requirements

• High school diploma, certificate, GED, or relevant training or experience required.

• Minimum of 3 years of experience in record release and/or within an acute care environment for a large healthcare organization is essential.

• An Associate’s degree in health information management is preferred.

• RHIT, RHIA, or Health Services Administration certifications are advantageous.

• Familiarity with medical terminology and clinical chart formats.

• Proficient computer skills.

• Capability to operate in a highly focused, customer-service-driven environment with significant telephone interaction.

• Strong verbal and written communication abilities.

• Excellent proficiency with MS Office applications, including Word, Excel, and Outlook.

• Ability to work effectively under pressure and meet deadlines while maintaining a positive demeanor and providing exceptional customer service.

• Proficient in multitasking and working independently within established guidelines, routines, and accepted practices.

• Strong attention to detail and exceptional organizational skills.

• Willingness to travel to various sites for depositions or court hearings.

🏝️ Benefits

• Opportunities for career advancement and development, with clear pathways and continuous support.

• Comprehensive health and wellness resources available.

• Wellness program designed to assist employees in eliminating their medical plan deductible.

• Tuition reimbursement provided.