HIM Operations Specialist II

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Analyze and assess documentation requirements based on the services rendered and coding inquiries.

• Categorize clinical documentation related to tests, treatments, procedures, and various services.

• Assign, modify, and monitor medical record deficiencies within the chart management system.

• Review, upload, and manage Health Maintenance results and Advance Care Planning Directives in Epic.

• Examine clinical documentation for signs of Diabetic Retinopathy and abstract components for Health Maintenance initiatives.

• Execute HIM and coding support functions while contributing to metrics, KPIs, and turnaround times.

• Acquire and import documentation from both internal and external sources to ensure precise coding and billing.

• Identify and escalate front-end or system workflow challenges.

• Collaborate with department leaders, clinical informatics, IT, coding, and HIM Optimization to address issues.

• Validate deficiencies and chart completion status within the EHR.

• Notify clinicians regarding incomplete documentation and inform leadership about accountability measures.

• Verify presurgical History and Physicals (H&Ps) and other documents through OnBase workflows and upload them to the EHR.

• Integrate clinical documentation from electronic and paper sources into EHR workflows.

• Coordinate support activities and deliver Epic training and education to Epic Connect clinics.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Generally requires 1 to 2 years of experience in the healthcare sector.

• Familiarity with medical terminology and nomenclature.

• Capability to work independently and make decisions with minimal supervision using critical thinking skills.

• Strong problem identification, problem-solving, and priority-setting abilities.

• Proficient computer and keyboarding skills.

• Ability to learn Epic, OnBase, Solarity, Microsoft Office, legacy archives, Teams, and other electronic platforms.

• Exceptional attention to detail and accuracy.

• Capacity to prioritize workload and operate effectively under pressure in a fast-paced environment.

• Ability to adjust to task switching while maintaining quality and accuracy.

• Strong interpersonal, written, and verbal communication skills.

• Ability to safeguard protected health information and have a foundational understanding of HIPAA.

• Proficient in operating required equipment and performing repetitive hand movements.

🏝️ Benefits

• Benefits eligible.

• Competitive compensation.

• Premium pay opportunities such as shift differentials, on-call pay, and more based on the role.

• Incentive pay available for select positions.

• Potential for annual pay increases based on performance.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for qualified healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program.

• Career development initiatives.

• Well-being programs.