Healthy Planet Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver expertise and experience in the function, design, construction, and testing of the Epic product for the assigned Epic module pertaining to Epic Healthy Planet.

• Collaborate with end users to timely and professionally design and build the Epic system, implementing corrective configurations or enhancements as needed.

• Lead initiatives involving medium to large complexity Epic software upgrades or enhancements to workflows, encompassing the design, construction, and testing phases.

• Engage in design and validation sessions, ensuring that proper documentation, follow-up, and issue escalation are conducted.

• Provide both technical and clinical consultation, including application configuration. Analyze system needs to formulate recommendations for clients.

• Develop, support, and maintain all necessary system design and build documentation along with other system-related documents.

• Conduct daily monitoring of applications that are in production use.

• Participate actively in all stages of the testing lifecycle, performing unit, system, and integrated testing tasks and activities for Epic workflows.

• Offer support for application incidents reported through the help desk, including 24/7 on-call coverage as required.

• Acquire and maintain comprehensive knowledge of software functionality; utilize knowledge of operational workflows to be executed.

• Conduct thorough analyses of workflows, data collection processes, report details, and other technical challenges associated with Epic software.

• Collaborate with trainers to create and sustain application-specific training curriculum and materials.

• Convert business requirements into functional specifications and manage changes to these specifications; prioritize, coordinate, and implement system updates and requested changes; review and test each new release; troubleshoot problems and inquiries from end users.

• Comply with organizational standards for system configuration and change control.

• Build robust relationships with end user communities, customers, and business partners.

• Facilitate communication among stakeholders from initial requirements gathering to final implementation.

• Troubleshoot and resolve application issues, escalating more complex problems as necessary.

⛳️ Requirements

• Over 5 years of experience with Epic applications.

• Active and current Epic certification in Healthy Planet.

• Must have completed current New Version Training (NVT) and Continued Epic Education (CEE) to maintain certifications, proficiencies, and badges.

🏝️ Benefits

• Opportunities for career flexibility and growth.

• Employee discounts.