Healthcare Customer Service Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Suggest enhancements to health plans tailored to customer requirements

• Perform research and make outbound calls related to healthcare benefits and eligibility inquiries

• Support members with online health account features and information retrieval

⛳️ Requirements

• A minimum of 6 months experience in customer service

• Commitment to uphold HIPAA regulations regarding patient confidentiality

• High school diploma or equivalent qualification

• Proficiency with computers

• High-speed internet connection (greater than 15 mbps)

• USB wired headset is recommended

🏝️ Benefits

• Opportunities for performance-based bonuses

• Comprehensive benefits package tailored to your role, which may include PTO, tuition reimbursement, and health and wellness incentives