Healthcare Customer Service Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver compassionate, top-tier assistance to clients through phone and email communications.

• Handle incoming and outgoing calls to support customers, answer inquiries, and provide information about programs such as Medicare.

• Process, authenticate, and address incoming medical record requests.

• Examine patient insurance claims and confirm benefits.

• Navigate various software applications, conduct data entry, and maintain documentation of correspondence.

⛳️ Requirements

• Experience in Healthcare Support.

• Proficiency in Phone/Email/Chat communication.

• Minimum of 1 year in Customer Service.

• At least 1 year of Call Center experience.

• Background in Technical Support.

• Experience with Health Insurance Verifications (Highly Preferred).

• Knowledge of Medical Billing or Coding (Highly Preferred).

• Experience in Medical Office Data Entry.

• Familiarity with HIPAA regulations.

🏝️ Benefits

• Attractive salaries competitive within the industry.

• Extensive benefits packages.

• Robust wellness programs.

• Opportunities for professional development.

• Encouragement for internal mobility.