Healthcare Billing and Patient Care Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to vendors, suppliers, and external business associates.

• Investigate EHR vendors and organize product demonstrations.

• Explore AI scribe solutions and arrange demos.

• Collect and analyze vendor pricing, features, services, and decision-making data.

• Look into malpractice, disability, and building insurance alternatives.

• Identify pharmaceutical representatives and set up meetings.

• Request pricing and sample information from pharmaceutical companies.

• Research vendors for ultrasound and other medical equipment.

• Source general medical supply suppliers.

• Gather and compare quotes from various vendors.

• Identify vendor representatives and initiate contact.

• Conduct introductory discussions with vendors before transferring conversations to the client.

• Follow up on outstanding information and next steps.

• Investigate potential medical office locations and reach out to real estate agents.

• Collect property details and coordinate office site visits and tours.

• Manage real estate scheduling and follow-ups.

• Maintain a structured vendor matrix that includes pricing, contacts, services, and key information.

• Oversee calendar availability and schedule meetings, demos, consultations, and site visits.

• Prepare brief summaries of vendors and meetings.

• Emphasize key inquiries, comparisons, and negotiation points.

• Monitor priorities, deadlines, and outstanding tasks for practice launch.

• Coordinate general administrative tasks and launch-related projects.

• Collect information to facilitate quicker decision-making.

• Assist with hiring logistics for future practice personnel.

• Provide clear updates on progress.

• Identify subsequent steps and ensure timely progression of projects.

⛳️ Requirements

• Prior experience in executive assistance, vendor coordination, outreach, project management, business support, or a related field.

• Exceptional professional phone communication and outbound calling abilities.

• Comfortable reaching out to vendors, real estate agents, suppliers, and other external business contacts.

• Strong skills in research and information gathering.

• Capability to gather and evaluate pricing, services, quotes, and vendor options.

• Excellent calendar management, scheduling, and meeting coordination skills.

• Strong abilities in project and task management.

• Highly organized with remarkable attention to detail.

• Strong follow-through skills and the ability to manage multiple priorities simultaneously.

• Proficient in maintaining organized trackers, vendor matrices, and project documentation.

• Capable of summarizing research and vendor information clearly and concisely.

• Excellent written and verbal communication skills in English.

• Able to prioritize tasks based on deadlines and evolving business needs.

• Comfortable working autonomously with minimal supervision.

• Able to interpret broad instructions and translate them into actionable next steps.

• Resourceful and skilled at independently solving problems.

• Quick executor who can operate efficiently in a fast-paced startup environment.

• Dependable, responsive, adaptable, and consistent.

• Must communicate and write in English clearly and professionally.

• Must possess relevant work experience.

• Required to provide an NBI Clearance and/or Local Police Clearance prior to onboarding.

• Must be available for video meetings with the camera on when necessary.

• Reliable laptop or desktop computer.

• Stable high-speed internet connection of at least 25 Mbps.

• Noise-canceling headset.

• Functional webcam.

• Quiet and professional work environment.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Optional Premium VPN Access.

• HIPAA & Cybersecurity Training + Certification (Provided).

• Top 1% VA Performance Training.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off.

• Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support.

• Potential for performance-based incentives, bonuses, or increased hours based on performance.