Health Coach – Virtual Group Visit Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Transform the delivery of clinical care to patients in primary care as a Health and Wellness Coach (HWC) / Virtual Group Visit Coordinator (VGVC).

• Collaborate closely with primary care providers and patients to establish behavior change goals within both group settings and individual consultations.

• Follow up with patients, distribute educational resources, collaborate on workflows, and assist with appointment scheduling.

• Enhance physician- and nurse practitioner-led Virtual Group Visits (VGVs) with tailored coaching plans.

• Build and maintain ongoing relationships with patients to support their journey in achieving behavior modifications.

• Facilitate and support the execution of Virtual Group Visits (VGVs).

• Engage with patients to boost their involvement and provide health updates.

⛳️ Requirements

• Bachelor's Degree in a Related Field of Study: Required

• National Board Certified Health and Wellness Coaching (NBC-HWC) Certification: Required

• Experience in health promotions or educational settings, counseling on health topics such as nutrition, exercise, cholesterol, hypertension, stress, and diabetes.

• 2-3 years of experience preferred

• Exceptional customer service skills.

• Excellent listening abilities.

• Outstanding communication skills across all formats - virtual, phone, electronic, and in-person.

• Strong clinical and analytical skills in evaluating patient health needs, encompassing medical, social, and behavioral health components.

• Capacity to multitask and adjust priorities to best serve the needs of patients and teams.

• Proven ability to manage sensitive information with discretion.

• Demonstrated capability to work independently and collaboratively within a team.

• Proven performance under pressure and in a dynamic environment.

• Self-motivated; able to organize and prioritize tasks effectively.

• Ability to innovate, think creatively, and enhance processes.

• Proficient with Zoom and Microsoft Office desktop applications; familiar with database management software.

• Competent in using the Internet for research purposes as necessary.

• Proven level of professionalism to interact effectively with all levels of administration.

• Basic understanding of chronic diseases, particularly hypertension, hypercholesterolemia, diabetes, and pre-metabolic syndrome.

• Knowledge of fitness and nutrition is preferred, and the potential to collaborate with a nutritionist and physical therapist for care plans.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible working hours

• Paid time off

• Remote work options

• Professional development opportunities

• Recognition programs