Health Benefits Implementation Specialist

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Take ownership and manage the execution of implementation projects for both new and existing self-funded health benefit clients from the initial kickoff to go-live.

• Create, oversee, and sustain comprehensive implementation project plans, including timelines, milestones, deliverables, and tracking documentation.

• Facilitate implementation kickoff meetings, status updates, and other discussions involving client leadership, brokers, vendors, and internal stakeholders.

• Collect, document, and verify client requirements regarding the setup and execution of benefit plans.

• Coordinate implementation tasks among internal operational teams and external partners to ensure precise and timely delivery.

• Identify and address project risks, dependencies, delays, and implementation challenges, driving them to resolution.

• Manage multiple implementations and competing deadlines while ensuring clear ownership of deliverables and follow-up actions.

• Clearly communicate project status, risks, decisions, and next steps to clients and internal stakeholders.

• Coordinate implementation needs related to self-funded medical plans and associated benefit services, such as claims administration, eligibility, HSAs, FSAs, COBRA, and other relevant services.

• Establish strong working relationships with clients, brokers, vendors, and cross-functional internal teams.

• Keep accurate implementation documentation and contribute to the ongoing enhancement of implementation processes, templates, and standards.

• Carry out other related duties as assigned.

⛳️ Requirements

• A minimum of 2 years of direct experience in health insurance, TPA, or employee benefits implementation.

• Proven experience in implementing or supporting self-funded employer health benefit plans.

• Background in managing implementation projects that require collaboration with multiple internal departments, external partners, and client stakeholders.

• Strong project management and coordination abilities, including experience in creating and overseeing project plans, timelines, milestones, dependencies, and deliverables.

• Demonstrated experience in leading client-facing implementation meetings, kickoff meetings, and discussions with stakeholders.

• Familiarity with the self-funded benefits/TPA landscape, including claims administration, eligibility, plan setup, HSAs, FSAs, and COBRA.

• Capability to manage several concurrent projects and priorities while adhering to set deadlines.

• Excellent written and verbal communication skills, enabling effective interaction with client management and internal leadership.

• Strong problem-solving abilities, with the capacity to identify implementation risks and drive issues to resolution.

• Proficient in Microsoft Office, particularly Excel and PowerPoint, with the ability to learn web-based implementation and project management systems.

• An Associate’s degree or equivalent relevant industry experience.

• Willingness to travel up to 10% during peak implementation periods.

🏝️ Benefits

• Excellent medical, dental, and vision insurance.

• Biannual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible.

• Company-provided Basic Life and AD&D insurance.

• Company-paid Short-Term and Long-Term Disability coverage.

• Flexible Spending Accounts available.

• 401(k) Retirement Plan with employer matching up to 6%.

• Fully vested after 3 years of service.

• More than 10 paid holidays per year.

• Fully paid half-day Summer Fridays.

• Generous paid vacation and sick leave.

• Annual Paid Volunteer Day.

• Annual Tuition Reimbursement.

• Annual Health and Wellness Reimbursement.

• Engaging company events.