Head of Technical Program Management – Banking

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Take ownership of the program related to Mercury's bank charter and governance initiatives, including managing the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams.

• Establish the TPM operating framework for the banking organization, encompassing the rituals, tools, reporting, and standards necessary to make complex cross-functional tasks clear and efficient.

• Develop automation and agentic workflows to execute programs with both efficiency and high quality.

• Create and maintain executive-level reporting, distilling a large volume of information into self-service dashboards and concise narratives that highlight key priorities.

• Challenge timelines, sequencing, and estimates alongside engineering and product leaders, knowing when to question assumptions.

• Build, oversee, and nurture a team of TPMs while directly managing specific program areas.

• Navigate decisions amidst uncertainty: clarify ownership, bring trade-offs to light, and utilize constructive conflict to achieve the best outcomes.

• Adhere to the documentation and auditability standards required by regulated and governance-intensive work.

⛳️ Requirements

• Over 10 years of experience in program management, engineering, or product leadership, including at least 3 years of managing TPMs or PMs.

• A technical background, preferably in engineering, technical program management, or senior product roles, with the ability to navigate architecture-level trade-offs, timelines, and estimates alongside engineering leaders.

• Experience in regulated sectors, with a strong preference for fintech or banking.

• Proven history of establishing program management functions or operating systems, rather than solely managing individual programs.

• Outstanding communication skills and the capability to influence across various functions, including executives, peers, and teams you do not directly manage.

• A solutions-oriented mindset: adept at operating in ambiguous situations and recognized for creating clarity in challenging environments.

🏝️ Benefits

• Competitive base salary

• Equity (stock options/RSUs)