Head of Sales

This is a fully remote position, open to applicants in Italy.

📋 Description

• Formulate and implement the sales strategy that aligns with global objectives.

• Propel business development, lead generation, and key account management within the designated region.

• Analyze market trends, customer requirements, and the competitive landscape to guide commercial choices.

• Establish and sustain relationships with key clients, partners, and industry stakeholders.

• Track sales performance metrics and provide sales forecasts, pipeline reports, and performance updates to regional leadership.

• Supervise the technical service delivery team, ensuring value-added service delivery and customer satisfaction.

• Enhance resource planning, training, and overall team performance.

• Promote continuous improvement in service delivery, customer support, and technical excellence.

• Manage, assess, and develop a cross-functional team.

• Encourage collaboration, accountability, curiosity, and a customer-focused approach.

• Create and execute a country-specific sales plan that aligns with BU strategy and regional CAM market dynamics.

• Meet or surpass annual sales objectives through new business acquisition and expansion of existing accounts.

• Ensure high-quality service delivery and robust client relationships to foster retention and upselling.

• Lead and nurture a high-performing team.

• Coordinate sales and technical delivery teams to ensure a seamless customer experience.

⛳️ Requirements

• Demonstrated experience in a senior sales or commercial leadership position, preferably in software related to manufacturing, industrial services, and CAM sectors.

• Experience in managing a sales team.

• Exceptional management, communication, and stakeholder management abilities.

• Proficient in English along with the local language.

• Strategic thinker with a practical approach.

• Strong analytical and problem-solving capabilities.

• Value-driven solution selling approach and a customer-centric mindset with a passion for innovation and quality.

• Capacity to operate in an international setting.

🏝️ Benefits

• Annual commission plan evaluated on an annual basis.

• Executive Employee ("Quadro") classification under the Italian National Collective Bargaining Agreement for the Confapi PMI Metalmeccanica.

• Equal opportunity employment.