Head of Outbound Sales

This is a fully remote position, open to applicants in Europe.

📋 Description

• Build, recruit, and lead a high-achieving outbound sales team.

• Develop and implement outbound sales strategies that enhance customer acquisition and drive revenue growth.

• Establish scalable sales processes, call methodologies, and performance benchmarks.

• Design and continuously refine sales scripts and customer engagement strategies.

• Personally perform outbound sales calls while setting a leading example for the team.

• Convert registered users into active customers who make deposits.

• Re-engage dormant customers through targeted outbound campaigns.

• Generate new business by reaching out to qualified sales leads.

• Monitor, analyze, and enhance team performance through data-driven decision-making.

• Track and optimize KPIs including: First Time Deposit (FTD) Conversion, Deposit Conversion Rate, Contact Rate, Revenue Generated, Reactivation Rate, and Customer Satisfaction.

• Provide regular coaching sessions and performance evaluations.

• Collaborate closely with CRM, Marketing, VIP, and Operations teams to maximize campaign effectiveness.

• Prepare regular commercial reports and strategic recommendations for senior leadership.

• Ensure all customer interactions adhere to company policies and relevant regulatory requirements.

• Foster a high-performance sales culture rooted in accountability, collaboration, and continuous improvement.

⛳️ Requirements

• Proven experience in managing outbound sales, telesales, or call center operations.

• Demonstrated success in building and developing high-performing sales teams.

• Strong commercial acumen with a history of driving revenue growth and enhancing conversion rates.

• Hands-on sales experience with the confidence to lead customer discussions.

• Excellent leadership, coaching, and people management skills.

• Strong analytical abilities and experience with sales KPIs and reporting.

• Exceptional communication and negotiation skills.

• Fluent in written and spoken English.

• Ability to thrive in a fast-paced, target-driven environment.

🏝️ Benefits

• Performance-based bonus

• Fully remote position with the flexibility to work from anywhere in Europe.

• The opportunity to establish and lead a brand-new outbound sales function.

• A high degree of ownership and autonomy with a direct impact on business growth.

• Career advancement within a rapidly expanding international technology company.

• A collaborative, ambitious, and supportive team environment.

• The chance to make a significant impact while helping shape the future of our commercial organization.