Head of Commercial Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Integrate a comprehensive commercial strategy and long-term vision into a cohesive commercial enablement framework spanning sales, client success management, and client services.

• Collaborate with commercial leadership to ensure that enablement initiatives align with business objectives and the go-to-market strategy.

• Supervise the commercial training team, focusing on onboarding, ongoing learning, and skills enhancement for client-facing roles.

• Direct and harmonize efforts in commercial training, learning, and development.

• Facilitate product launches, market expansions, and targeted training initiatives.

• Promote continuous improvement and accountability within client-facing teams.

• Enhance the utilization and optimization of enablement platforms, CRMs, LMS, and knowledge management tools.

• Collaborate with cross-functional stakeholders on strategy, insights, and customer analytics.

• Utilize technology and AI to boost efficiency and scale team outputs.

• Ensure uniformity and accessibility of content, tools, and messaging across various teams.

• Identify performance gaps, enhance quota attainment, shorten sales cycles, and improve win rates.

• Assist in optimizing sales processes, territory planning, and maintaining pipeline health.

• Ensure that teams have access to up-to-date playbooks, enablement resources, and battle cards.

• Establish feedback mechanisms to refine enablement content and resources.

• Define and report on commercial enablement KPIs.

• Collaborate with the Director of Commercialization and Planning to align launches with strategic pull-through initiatives.

• Lead the commercial training and sales enablement team.

⛳️ Requirements

• 8–12 years of experience in sales, sales enablement, or commercial operations within the healthcare, diagnostics, or genetics sectors.

• Proven experience in developing enablement programs from inception and collaborating with cross-functional partners to achieve business objectives.

• Excellent critical thinking, communication, and project management abilities.

• Capacity to assess and implement technology and innovative platforms to enhance team efficiencies and outputs.

• Proficient in analyzing problems, anticipating consequences, and removing barriers to meet commercial goals.

• Strong skills in cross-functional leadership.

• Ability to influence and cultivate relationships across various functions, fostering deep partnerships and collaboration.

• Detail-oriented, analytical, and data-driven.

🏝️ Benefits

• Competitive compensation and benefits that align with local market practices and legal requirements in each country where GeneDx operates.