Head of AI Native Operations

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Take ownership of the maturity model, which includes the rubric, scoring methodology, evidence standards, appeals process, team assessments, and written improvement strategies.

• Facilitate assessments with department leaders and translate them into commitments with designated owners and deadlines.

• Establish standards for work tracking, decision proposals, resolutions, shared tools, and the retirement of documentation.

• Enhance decision-making processes by defining stages, exit criteria, and closure mechanisms.

• Conduct automated weekly reports, blockers-and-decisions meetings, monthly leadership reviews, and quarterly presentations for the board.

• Eliminate meetings that can be substituted with reports.

• Oversee private assessment rollouts followed by predetermined public transparency timelines.

• Integrate standards into the onboarding process.

• Recruit, develop, evaluate, and guide two senior individual contributors focused on platform and enablement.

• Quantify and publish the volume of coordination work handled by agents in comparison to the costs associated with a human program office.

• Develop an AI-native internal operating system and facilitate AI operations across Supabase.

⛳️ Requirements

• Proven experience managing operational cadence and program discipline within a company of approximately 200–800 employees in a remote and asynchronous environment.

• Demonstrated capability in creating agentic AI workflows relied upon by others.

• Ability to review agent workflow definitions, data models, and pull requests to ensure quality.

• Experience in driving a standard from inception to company-wide implementation without direct authority over those adopting it.

• Exceptional writing skills with the ability to utilize documents as enforcement tools.

• Comfortable being assessed publicly by the system developed.

• Experience in executing a maturity model or capability assessment across teams not directly supervised.

• Proficiency in Git, Markdown, and pull requests.

• Experience in permanently replacing recurring meetings with automated systems.

• A strong software engineering background is advantageous but not mandatory.

🏝️ Benefits

• Fully remote work environment.

• WeWork membership or co-working allowance applicable globally.

• Employee Stock Ownership Plan (ESOP) available for every team member.

• Technology allowance for laptop, monitor, headphones, or other work-related equipment.

• Supabase covers 100% of health insurance for employees and 80% for their dependents.

• Annual company off-site event.

• Flexible, asynchronous work schedule.

• Annual budget for education and professional development.