Head of Account Management – iGaming

This is a fully remote position, open to applicants in Europe.

📋 Description

• Formulate and implement the comprehensive Account Management strategy in alignment with business and growth goals.

• Guide, mentor, and cultivate the Account Management team by setting targets, ensuring accountability, and establishing performance benchmarks.

• Foster and enhance relationships with Tier 1 and high-value operators.

• Propel retention and revenue growth through upselling, cross-selling, and exploring expansion opportunities.

• Personally oversee select strategic Tier 1 accounts as necessary.

• Supervise account performance, revenue objectives, budgets, and forecasts.

• Leverage commercial data and account insights to pinpoint growth opportunities, risks, and enhancements.

• Tackle client challenges while nurturing long-term partnerships.

• Collaborate with Sales, Product, Marketing, Technical, and Operations teams.

• Assist in the development and scaling of the Account Management function.

• Represent the company at international conferences, industry events, and senior-level client meetings.

⛳️ Requirements

• Over 6 years of B2B iGaming experience in Account Management, Sales, or Commercial roles.

• Prior experience in a Head-level or senior leadership capacity.

• Proven track record in leading, mentoring, and developing Account Management teams.

• Strong understanding of online casino products, especially Slots and Live Dealer.

• Experience managing Tier 1 and high-value operators in international markets.

• Familiarity with regulated, .COM, Crypto, and/or Sweepstakes markets.

• Demonstrated success in expanding existing accounts through retention, upselling, cross-selling, and partnership growth.

• Experience with revenue targets, account performance, budgets, and forecasting.

• Established industry connections and confidence in engaging with senior and C-level stakeholders.

• Strategic and commercially oriented while remaining hands-on with key accounts.

• Strong leadership, accountability, and relationship management abilities.

• Proficient in English.

• Willingness to travel internationally.

• Proactive, accountable, and commercially driven leadership style.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional growth and career advancement.

• Dynamic and inclusive work environment.

• Flexible work arrangements.