HB/PB Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure, develop, maintain, and enhance Epic Resolute Hospital Billing and Professional Billing applications.

• Assess business needs and convert them into Epic application functionalities and system configurations.

• Support workflows for hospital and professional billing, encompassing charge capture, claims processing, remittance, reimbursement, billing edits, and work queues.

• Diagnose and resolve issues related to applications, billing, claims, and workflows.

• Conduct workflow analyses and propose process improvements to boost revenue cycle efficiency.

• Engage in system design, configuration, testing, validation, implementation, upgrades, enhancements, patches, and provide production support.

• Create and carry out unit, integrated, regression, and end-to-end testing.

• Collaborate with teams across Revenue Cycle, Finance, Billing, IT, Clinical, and Operations.

• Collect requirements, document workflows, prepare functional specifications, and maintain application/build documentation.

• Investigate production challenges, perform root-cause analysis, and implement solutions.

• Coordinate with third-party vendors and integrated applications.

• Assist in go-live activities, post-production support, and stabilization efforts.

• Adhere to change management, testing, security, and compliance protocols.

• Provide application support and guidance to end users and business stakeholders.

⛳️ Requirements

• A minimum of 3 years of experience working with Epic applications in a healthcare IT setting.

• Practical experience with Epic Resolute HB and/or PB.

• Active Epic certification in HB and/or PB is highly preferred or required based on the engagement.

• Strong comprehension of hospital and/or professional revenue cycle workflows.

• Experience with Epic build, configuration, testing, troubleshooting, and production support.

• In-depth knowledge of billing, claims, reimbursement, charge capture, and revenue cycle processes.

• Experience in participating in Epic implementations, upgrades, enhancements, or optimization initiatives.

• Excellent analytical, problem-solving, and troubleshooting abilities.

• Outstanding written and verbal communication skills.

• Capability to work independently as well as collaboratively within cross-functional teams.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and continuous learning.

• Flexible working hours and remote work options.

• Supportive work environment and team culture.