GTM Enablement Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design systems, workflows, and intelligence that enhance performance across Sales, Customer Experience, and Partnerships.

• Create scalable onboarding and ramp-up programs for new go-to-market hires.

• Develop and provide ongoing training, coaching, and skills enhancement through AI-driven feedback, call intelligence, and automated coaching workflows.

• Construct and maintain playbooks, talk tracks, objection-handling guides, persona briefs, and situational frameworks.

• Perform call reviews, coaching sessions, and performance retrospectives using conversation-intelligence tools.

• Collaborate with Growth, Marketing, Customer Success, and RevOps on automated lead routing, opportunity management, and renewal orchestration.

• Identify and eliminate friction in the pipeline and renewal processes from qualification through to expansion and retention.

• Monitor pipeline health and renewal performance metrics, including speed-to-lead, pipeline velocity, win rates, renewal rates, net revenue retention, and churn risk indicators.

• Ensure alignment of messaging, campaigns, processes, and readiness across go-to-market teams.

• Communicate product updates, market developments, and go-to-market initiatives to customer-facing teams.

• Represent the needs of the go-to-market team in internal planning and advocate for scalable systems.

• Enhance ramp time, inbound conversion, qualified pipeline creation, go-to-market execution, adoption of enablement systems, cross-functional alignment, pipeline contribution, follow-up discipline, and customer engagement.

⛳️ Requirements

• Over 3 years of experience in go-to-market enablement, leadership roles in Sales/CX/Partnerships, or a coaching-focused go-to-market position.

• Ability to think systemically across people, processes, tools, and data.

• Proficiency in first-principles problem-solving.

• Genuine enthusiasm for AI and automation, with a proven track record or strong interest in their application.

• Comprehensive understanding of full-funnel go-to-market motions across Sales, Customer Experience, and Partnerships.

• Experience in designing and delivering onboarding, enablement, and coaching programs.

• Strong knowledge of lead management, customer engagement processes, and CRM tools like Salesforce and HubSpot, as well as go-to-market performance analytics.

• Excellent skills in communication, facilitation, and cross-functional influence.

• Data-driven capability to identify performance gaps and prioritize enablement impact.

• A passion for talent development, system improvement, and building high-performing go-to-market teams.

• Bonus: Experience in high-growth SaaS environments.

• Bonus: Familiarity with Gong, Outreach, Salesloft, enablement platforms, AI/automation tools, or partner engagement tools.

• For customer-facing roles, maintain an updated LinkedIn profile and refresh it upon joining.

• Must reside in and be authorized to work in Canada; application requires current status in Canada.

🏝️ Benefits

• Flexible working hours.

• Remote work opportunities throughout Canada.

• Flexible time off policy.

• Comprehensive health, vision, and dental benefits.

• Employee Assistance Program (EAP).

• Health and wellness spending account.

• Educational lunch and learn sessions.

• Stock options.

• Potential for bonuses, commissions, benefits, and equity as part of the overall compensation package.