Group Manager, Sales Coaching – Performance Enablement

This is a fully remote position, open to applicants in India.

📋 Description

• Transform business objectives, revenue goals, and customer/user growth strategies into effective sales readiness and coaching initiatives.

• Identify contemporary Business Professional personas, workflows, challenges, and the evolving landscape of AI-driven work practices.

• Create strategies for sales positioning and engagement tailored to content and creative workflows.

• Design engagement models for Business Professionals, including discovery frameworks, conversation prompts, and workflow-oriented narratives.

• Redefine sales dialogues to focus on personalized selling, insight-driven engagement, and effective problem framing.

• Enhance seller and customer experience (CX) capabilities to drive customer acquisition and expand the user base.

• Standardize conversation frameworks, talk tracks, and industry-specific narratives to ensure consistency.

• Collaborate with Go-To-Market (GTM), Product Marketing Management (PMM), and Sales Leadership to identify capability requirements.

• Develop comprehensive playbooks, messaging frameworks, and conversation models.

• Implement role-playing exercises, simulation tools, and call coaching initiatives.

• Train frontline managers on structured coaching methodologies.

• Create coaching frameworks led by managers to promote sustained behavior change and accountability.

• Capture and disseminate high-quality conversations, talk tracks, and successful behaviors.

• Shift enablement efforts towards proactive, insight-driven capabilities in alignment with GTM strategies and product launches.

• Establish standards for high-quality conversations and customer-centric seller and CX behaviors.

• Create measurement frameworks to evaluate conversation quality, adoption rates, conversion metrics, customer acquisition, Annual Recurring Revenue (ARR), deal sizes, and growth in new users.

• Enhance enablement processes using performance insights, conversation analytics, and data-driven findings.

⛳️ Requirements

• 10–14 years of experience in Sales Coaching, Sales Enablement, or Sales Operations roles.

• Extensive expertise in sales strategy and successful models.

• Profound knowledge in sales coaching and capability enhancement.

• In-depth understanding of consultative selling methodologies.

• Demonstrated success in developing playbooks, messaging frameworks, and coaching models.

• Strong capability in defining personas, engagement frameworks, and conversation models.

• Proven ability to influence senior leadership and collaborate with various teams.

• Experience working in complex, high-growth B2B environments.

🏝️ Benefits

• Comprehensive benefits programs.

• Accessible recruitment process with reasonable accommodation support.

• Continuous feedback through Adobe’s Check-In methodology.

• Outstanding work environment.

• Opportunities for employee growth and development.

• AI innovation prospects for employees.