Global Web Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Developing web development strategies and functionalities for both international and local clients, which includes onboarding web development and engineering teams.

• Collaborating with regional teams to ensure that local websites are culturally appropriate and accurately represent the markets of the in-country teams.

• Overseeing site performance, mobile responsiveness, XML sitemaps, and crawl errors to guarantee high rankings on search engines.

• Performing keyword analysis and partnering with content teams to optimize the website for competitive search phrases.

• Ensuring that each local version of the site complies with core brand standards and messaging.

• Managing the infrastructure that links the International site to local subsidiaries, ensuring updates are synchronized across the entire ecosystem.

• Analyzing user navigation patterns on the site and eliminating "friction points" that may lead to potential leads dropping off.

• Acting as the "Super Admin" for the WordPress CMS, overseeing user permissions and plugin/theme updates.

• Serving as the gatekeeper for all new site content to ensure correct formatting, SEO tagging, and tracking enablement.

• Proactively identifying broken links, 404 errors, and display issues across various browsers and devices.

• Generating monthly dashboards for leadership that monitor traffic, lead sources, and "assisted conversions" (the impact of the web on sales).

• Ensuring that the website interfaces correctly with the CRM (e.g., HubSpot, Salesforce) to prevent lead loss during transfer.

• Collaborating with Lyra Tech and Compliance to confirm that SSL certificates are active and the site is safeguarded against DDoS attacks or hacking attempts.

• Ensuring all sites remain compliant with changing global regulations such as GDPR, CCPA, and Cookie Consent laws.

• Maintaining WCAG compliance to ensure the site is accessible for individuals with disabilities, thereby reducing legal risk.

⛳️ Requirements

• A minimum of 6 years of experience managing complex, multi-regional or multi-lingual websites (preferably in B2B or global B2C sectors).

• Extensive hands-on experience as a WordPress Administrator (including knowledge of plugin ecosystems, multisite architecture, and user governance).

• Demonstrated expertise in implementing SEO/GEO tools.

• Strong knowledge of web-to-CRM integrations (particularly with Salesforce).

• Solid understanding of front-end fundamentals (HTML, CSS) and their effects on site speed, Core Web Vitals, and responsive design.

• Good working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG).

• Exceptional communication abilities with a proven track record of collaborating with various stakeholders.

• A data-driven approach to troubleshooting, analyzing user behavior, and reporting to executives.

• A keen eye for quality assurance, formatting, and technical inaccuracies.

🏝️ Benefits

• 28 days of annual leave, in addition to bank holidays.

• Private medical insurance.

• Discretionary bonus scheme.

• Group life assurance - up to 10x annual salary.

• Critical health insurance - a lump sum of 2x annual salary paid out in the case of illness.

• Access to a 24/7 Employee Assistance Programme.