Global T&E Process Owner – SAP Concur Expert

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Overseeing and directing the global travel and expense processes of the company.

• Ensuring compliance with policies and procedures while collaborating closely with various departments.

• Managing the Help Desk and Vendor Query Portal to guarantee prompt resolution and stakeholder satisfaction.

• Partnering with IT and vendors to improve the functionality and user experience of the portal.

• Establishing and supervising a centralized help desk function.

• Serving as a subject matter expert in resolving complex vendor inquiries.

• Collaborating with procurement and vendor management teams to identify trends in vendor queries.

• Acting as the Concur system expert, providing advanced training and support to users throughout the organization.

• Monitoring the expense reporting process, overseeing the review and auditing of submitted expense reports.

• Ensuring compliance with global travel and expense policies, regulatory requirements, and industry standards.

⛳️ Requirements

• Extensive experience in global travel and expense management, with significant expertise in SAP Concur.

• Strong knowledge of invoice-to-pay processes within a shared services or high-volume finance environment.

• Hands-on experience with ERP systems (including SAP, OCR, and invoice automation tools) to optimize accounts payable operations.

• Proven ability to analyze data, identify inefficiencies, and implement process enhancements across financial workflows.

• Excellent communication skills with strong interpersonal and cross-functional collaboration abilities.

• Demonstrated success in managing and prioritizing multiple tasks in fast-paced, deadline-driven environments.

🏝️ Benefits

• Health insurance

• Remote work options