Global Presales Engineer

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Serve as the technical leader for field installation teams, ensuring seamless project execution and effective transition to deployment and closure phases.

• Offer on-site and remote technical support during the installation, configuration, and testing of IoT and telematics solutions.

• Work closely with the Project and Field Operations teams to design, validate, and finalize technical solutions that meet customer requirements.

• Engage in project closure activities, ensuring all technical deliverables, documentation, and customer approvals are finalized.

• Aid in the creation of project documentation, including technical architectures, installation guidelines, and test reports.

• Provide technical insights to the Presales team during customer meetings, product demonstrations, and solution presentations.

• Ensure consistent communication and technical alignment throughout the entire project lifecycle.

• Collaborate with internal teams (Product Management, R&D, Logistics, Customer Success) to collect and disseminate technical data, ensuring timely delivery of project components.

• Keep records updated in CRM systems and contribute to the ongoing enhancement of presales-to-field handover processes.

⛳️ Requirements

• Bachelor's degree in Electrical/Electronics, Mechatronics, Computer Engineering, or related fields (minimum 2 years of college-level education required).

• 3 to 10 years of experience in field installations, technical support, or presales engineering, ideally within IoT, telematics, or industrial systems.

• Strong leadership and coordination capabilities, with the ability to guide field engineers and enforce adherence to technical standards.

• Excellent problem-solving and communication skills.

• Proficient in Turkish and English or German; fluency in an additional European language is a significant advantage.

• Skilled in MS Office tools (Excel, PowerPoint, Word); experience with CRM tools is beneficial.

• Located in Istanbul or willing to relocate; must be able to travel freely within the EU/Schengen region.

🏝️ Benefits

• No travel restrictions.

• Open-minded, enthusiastic about learning, and highly motivated with a strong “can-do” mindset.