Global Pre-Sales Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Assist with global pre-sales initiatives for all deals entering the pre-sales phase.

• Take ownership and participate in creating responses for RFPs, RFIs, and other formal inquiries from customers.

• Complete customer questionnaires concerning product features, compliance, security, IT, and operational aspects.

• Collaborate with internal teams (Security, IT, Product, Legal, Compliance, Finance) for detailed or complex responses.

• Sustain and enhance a centralized pre-sales knowledge repository, ensuring that documentation is up-to-date, precise, and in line with company policies and product advancements.

• Provide initial responses to security, IT, and due diligence inquiries using approved standard answers, escalating complex requests to appropriate teams.

• Work closely with the Global Pre-Sales Manager to manage workload effectively and prioritize opportunities.

• Collaborate with Sales team members to ensure prompt and high-quality pre-sales assistance.

• Identify ways to optimize pre-sales processes and enhance response efficiency.

⛳️ Requirements

• Minimum of 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing position within a SaaS or IT organization.

• Significant exposure to SaaS, enterprise software, or technology-driven services is essential.

• Experience in the insurance sector is a must.

• Proven track record in responding to RFPs, RFIs, and customer questionnaires.

• Understanding of security, IT, compliance, and due diligence processes in a B2B context.

• Excellent verbal and written communication skills with a strong focus on detail and consistency.

• Capability to manage multiple requests across different regions and deadlines.

• Comfortable collaborating across functional teams, both technical and non-technical.

• Knowledge of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is advantageous.

🏝️ Benefits

• Health Insurance

• Company activities and team offsites

• Open communication and flat hierarchy

• Global mobility opportunities

• Training and development plan