Global Client Director

This is a fully remote position, open to applicants in United States, +5 more countries.

📋 Description

• Establish and nurture executive-level relationships within global client organizations as the main contact and strategic advisor.

• Enhance client satisfaction, retention, and growth.

• Create and implement global account strategies that align with client objectives and Elite’s offerings.

• Facilitate expansion, renewals, and successful cloud migrations.

• Surpass sales and revenue goals by identifying opportunities, managing intricate deal cycles, and delivering high-value proposals to C-suite and senior stakeholders.

• Stay informed about Elite’s product range, client sectors, and emerging technologies to effectively position solutions.

• Collaborate with marketing, customer success, product, and solution consulting teams to provide customized solutions and seamless client experiences.

• Utilize data and CRM tools such as Salesforce to track performance, forecast revenue, analyze trends, and inform strategic choices.

• Represent Elite at client locations, industry events, and executive meetings.

• Strengthen partnerships, secure renewals, and support global business goals.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree in Business, Marketing, or a related discipline; MBA preferred.

• 9–12 years of demonstrated success in SaaS sales and account management, particularly with high-value, strategic accounts.

• Strong analytical abilities, with experience in ROI modeling and persuasive quantitative techniques.

• Proven track record in managing multi-million-dollar global client portfolios and achieving or surpassing revenue targets in B2B technology, SaaS, or professional services.

• Demonstrated capacity to build trusted relationships with C-suite executives and navigate complex organizational structures.

• Strategic thinker with robust commercial insight and the ability to convert business needs into technology-enabled solutions.

• Exceptional skills in communication, presentation, and negotiation.

• Proficient in using CRM and analytics tools; Salesforce experience preferred.

• Willingness to travel over 50% as required by business needs.

• Moderate physical capacity required: 20–50 lbs, including frequent lifting, bending, or standing.

• Must possess legal authorization to work in the United States.

• Elite does not offer employment sponsorship for this role.

• Must reside in the employee’s home country; Elite cannot employ individuals located in Quebec, Ontario, Alaska, Hawaii, Puerto Rico, Louisiana, or Oklahoma.

🏝️ Benefits

• Competitive Compensation Package ($160,110-$177,900 base salary + variable component).

• Comprehensive Healthcare Coverage (Health, Dental, Vision).

• Retirement Savings Plan with Employer Contribution.

• Professional Development Opportunities.

• Time Off.

• Wellness Initiatives.

• Employee Assistance Program.

• Generous Global Parental Leave.

• Calm, free premium subscription.

• Employee Discount Program.

• Flexible work model.

• Flexible remote workspace options within the employee’s home country.