German Speaking Solutions Consultant

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Act as the main point of contact for clients who speak German within the Customer Support Services domain.

• Deliver exceptional technical and functional assistance to address intricate inquiries.

• Ensure precise customer records and documentation in CRM systems.

• Work together with global teams to enhance service delivery and improve customer satisfaction metrics.

• Recognize recurring customer challenges and suggest creative solutions to improve service workflows.

• Manage complex inquiries while upholding professional standards.

• Participate in ongoing professional development to remain informed about product knowledge and best practices in support.

⛳️ Requirements

• Fluent or native proficiency in German (both spoken and written) is essential for this position.

• A valid EU passport or work authorization for Bulgaria is required.

• Demonstrated experience in a professional Customer Support Services or client-facing role.

• Exceptional communication and problem-solving capabilities, emphasizing the delivery of high-quality solutions.

• Strong command of English to collaborate effectively within our international team.

• Willingness to relocate to Sofia for this fulfilling German Speaking Solutions Consultant role in Bulgaria.

🏝️ Benefits

• Competitive Monthly Salary

• Fully Paid Training programs to ensure your success.

• Comprehensive Health Insurance coverage.

• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria.

• Attractive Monthly Performance Bonus to acknowledge your commitment and achievements.

• A dynamic work environment with one of the most desirable German-speaking positions in the area.

• Relocation support and a vibrant community of professionals.